Who I am
Hello! I am a Cognitive Scientist and UX Researcher with 10 years of experience. I am deeply curious about people, and I believe that an open mind and an accepting heart are immense assets in research, because people tell you what they need if you listen carefully. Visit my portfolio.
Alicia Hammond by the numbers:
Supported 2 design thinking efforts for R&D innovation projects in the audio manufacturing industry, exploring user behavior with novel digital & physical products (2023-2024)
Served a financial media publication with 800,000 premium subscribers and 1.5 million free monthly visitors (2021-2023)
Supported 15+ departments by curating user feedback and delivering actionable insights (2021-2023)
Plans, executes, analyzes, and communicates research with rigor and efficiency, conducting 85 moderated interviews & 225 unmoderated interviews in 2022
Mentored 8 researchers over the past 5 years
Educates students in Research Methods, 170+ to date
Core Skills
I can trace a direct line from my first experience working in a lab as an Undergraduate Research Assistant to my current skills designing, implementing, and communicating complex research plans impacting product strategy.
Research: Quantitative
Survey Design
Inferential Statistical Analysis
Descriptive Statistical Analysis
Experiment Design
Design
Wireframing
Decision Tree Design
Service Design
Participatory Design
Research: Qualitative
User Testing
Contextual Interviews
Exploratory Interviews
Card Sorting
Tree Testing
Grounded Theory
Content Analysis and Audit
Participant Recruitment
Additional Skills
A natural teacher, I have worked extensively in higher education and bring a unique teaching approach to my relationships with colleagues and stakeholders. My time in academia and as a research consultant for small businesses has left me with a lot of unique experiences. While not strictly research skills, experience wearing multiple hats in different industries inform and add a richness of understanding to my research style, and I have developed the following skills:
Alpha and Beta Testing
Instructional Design
Accessibility Design
Psychological Theory
Product Management
Content Marketing
Cultural Competency
Diversity & Inclusion Theory
Copy Writing / Writing for the Web
Mentoring
Software Competencies
In addition to these core skills, I am comfortable using the following software systems:
UserTesting
Proven By Users
Dovetail
Google Analytics
Tableau
Qualtrics / SurveyMonkey
Mural
Figma & FigJam
InVision
R
SPSS
Active Campaign
SquareSpace
Canvas LMS
Shopify POS & CMS
Adobe Photoshop
Adobe Rush
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